Friday, November 29, 2019
Poverty in Third World Countries free essay sample
Helping poor people is ethical behavior and everyone should do it in order to continue our lives. Every year, there are millions of people at risk of going hungry. There are ways people can end poverty all around the world. People can eliminate poverty if we work together to fight it and avoid selfishness. Rich countries often give financial aid to poor countries, but it does not solve poverty. People always say they feel sorry for poor people and the rich love them, but they never do their part. People do not prevent themselves from buying things that are not necessary to them. That money could be donated to people who are in need of it. There are many people in rich countries living a luxurious life, while others in poor countries are starving but cannot find anything to eat. People in rich countries are buying more than their needs. For example, many teenagers in developed countries have more than one video game. We will write a custom essay sample on Poverty in Third World Countries or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page People also buy too much clothes that they are not using. The proper way of helping poor people, just give them only what they are need such as foods and money, or educational experiences from developed countries which helps them to change their situations. Food and money are going to run out, but education and experience never run out. The kinds of education and experiences that would help the poor: teaching sustainable agriculture, planting trees, and teaching them how to use their resources. â€Å"Give a man a fish and he will eat for a day; teach him how to fish and he will eat for the rest of his days. †Rich nations must provide poor nations the elements and the possibility to develop themselves. In contrast, Developed nations want poor nations to remain as they are: poor. In order to control them, they have a dependent relationship, and determine their economic situations. In both reading â€Å"Lifeboat Ethics,†and â€Å"The singer solution to world poverty,†they argue about wealth helping the poor. In â€Å"Lifeboat Ethics,†Garrett Hardin suggests that rich countries teach poor countries to â€Å"build their own boat. †Moreover, Hardin explains that poor nations will always be taking food from the Food Bank, which makes them unmotivated to improve their status. In the reading â€Å"The singer solution to world poverty,†Peter Singer states that organizations should take money from rich countries which spend on luxurious items and instead donate it to help needy people. Hardin point is more important because he depicts what is the proper way to help poor nations by helping them to â€Å"build their own boat. †There are three points explain that Hardin’s ideas about the proper way of helping the poor. The first is the homeless have the same opportunity as rich people have, and the rich should help the homeless. The second is people should share their resources with those in hardship situations. The third is developed countries must help undeveloped countries with health, trade, and education, because those are concept of any developing countries. First of all, the homeless have the same opportunities as financial stable people have. Financial stable people should help the homeless. There is a serious problem with the way homeless people are treated. They are not treated as any normal human beings are treated. Within my own experience, I used to contribute to a nonprofit organization called â€Å"FTFT. †This organization seeks to alleviate the suffering of the neediest in our communities, who deal with disease, hunger, and loneliness. The organization visits homeless shelters and assist them in serving their residents. The FTFT gives me the opportunity to meet many homeless people. In the beginning, I was weary of them, but once I treated them I realized that most of them are very kind. However, I had a question. Why don’t the homeless go to find a job as I do? One day, I attempted to find out an answer. I started to ask some of them, why you do not go to find a job in order to change your life’s situations? Moreover, the streets in winter months are very cold. They are not proper for living. Some of the homeless said that they tried many times to look for any job, but they did not find any. The reason is they are trouble to acquire a job without a home address. Furthermore, most of businessmen think that the homeless are untrustworthy people, which become another obstacle, for them to change their life situations. Also, their lack of education becomes a main reason of their problems to find a job. The homeless have been dubbed the outcasts of society. On the other hand, many of the homeless could obtain jobs, but they chose not to. The reason is they always find help from some organizations and individuals, which makes them lazier. The best thing organizations could do with the homeless, organizations give them money and foods and likewise make them contribute in organizations, which gives the homeless opportunities to live normal lives. Indeed, the public should do something, because the homeless are a large part of our society. The public must work together to end their suffering as much as possible. In the essay â€Å"The Singer Solution to World Poverty,†by Peter Singer illustrates that the main idea of how we can end the homeless problems by saying that American people spend almost one third of their income on things not important to them. Additionally, Singer claims that â€Å"By his calculation, $200 in donations would help a sickly two- years-old transform into a healthy six year old, offering safe passage through childhoods most dangerous year. †the government must give the homeless new opportunities to change their lives by finding jobs and educating them which helps them to contribute our community. Also, government should help the other homeless who have mental health problems. As a matter of fact, Natural resources are belonging to humanity. Since we all have to face this is energy crisis, we should share our natural resources justly. This is what should be done with whole countries around the world. All world resources such as oil, coal and natural gas should be distributed equally between rich Countries and poor Countries regardless of borders. Natural resources are not made by humans. They are a part of the planet we all live on. Therefore, these resources should be equally distributed between all countries. In our world, there are many people believe in that all we are humans and we are a part of the planet. I think that this is way it going to be beneficial for the rich countries also, because poor countries have many natural resources such as African countries, but there are lacking of education which made them poor. That is why there are many organizations work worldwide to help the other countries who face a hardship. One of these organizations is the world food bank, which is helping people worldwide. Additionally, UNICEF and Oxfam America are nonprofits organizations are working to help people around the world. In the essay â€Å"Lifeboat Ethics,†by Garrett Hardin states that advantages and disadvantages the world food bank. The advantages are rich countries that have overflowing of their grain deposit, and poor countries would draw independent on what they needs. On the other hand, disadvantages of sharing is selfishness of some countries are asking for more than their needs, or some developed countries do not want to share their resources with others. It means that there will always be someone looking to take advantage of the commons. Hardin asks But does everyone on the Earth have an equal right to an equal share of its resources? †If the answer is yes, why we have some poor countries and some rich countries? To help the destitute nation doesn’t mean giving money to them. As an old proverb goes, â€Å"Teaching a man how to fish is better than giving him a fish. †developed countries should help those poor countries with education, medical and agriculture all of human beings are part of the earth. The public should help each other and make the world better. Developed countries should help undeveloped countries by given them proper experiences and education. Even though numerous countries have many resources, they are still poor, because they are lacking of experience and education. For example, Nigeria has a lot of natural resources such as gold and oil, but it still poor country. The reason is Nigeria has many groups, and each group has a different belief, which makes a war among each other. Moreover, Nigeria does not have enough experience of how they using their resources as well. Developed countries should give Nigeria their experience and proper education instead of money which helps them to change their hardship situations. Hardin asserts that â€Å"The modern approach to foreign aid stresses the export of technology and advice, rather than money and food. Developed countries should help undeveloped countries with health, trade, and education. Many third world countries do not have enough resources. That is why developed countries helping them to improve their live situations from many aspects, For example, health, education, and trade. However, the government of the third world countries should work hard in order to elements poverty in their region. But people find many governments of poor countries do not want to change themselves. They rely on the aids whatever comes from rich countries. Developed countries such as America have share of worlds natural, financial or their resources, but the poor countries must work side by side with rich countries in order to reduce poverty in their counties. The United States launches free educational programs for the third world countries in order to help them to improve their life situation such as upgrading the agrarian. The education is the only way can change a person’s life. An old proverb â€Å"The education is movement from the dark to the light. †That is why education is the best way for helping poor countries.
Monday, November 25, 2019
Invisible Man Essay
Invisible Man Essay Having perception means that one can look deeper than the surface or to analyse an object, statement, or literature. In Invisible Man, by Ralph Ellison, IM has a problem with analysing the words and actions around him. He is not able to pick up on the real meaning of these words and actions, and therefore misses out on the big picture. IM's lack of perception inhibits him from seeing that Mr. Norton's motives and Dr. Bledsoe's intentions are directed towards their own advancement rather than for the sake of others.At this stage of his life, IM inquires about many ideas, he hungers for knowledge and an understanding of society. He wants to know the way society works and accepts what he sees on the outside, however he does not venture into the deeper or true meaning. IM cannot drill deeper because he fears what he will find out, he may find out that what he has been believing turns out falsely.Nortons kataloger nu i digital formHis maturing mind cannot analyse what goes on around him. Therefore, he does not see beyond the obvious. His constant goal of being accepted by whites blocks his mind from evolving. This happens because he always acts in terms of the white man. He will not do or think anything that could possibly disagree with the whites.Many times IM has failed to see the truth, because he concerns himself too much with impressing whites. He does not see what lies beneath Mr. Norton's skin. IM describes Mr. Norton as having "A face pink like St. Nicholas', topped off with a shock of silk white hair. An easy, informal manner, even with me. A Bostonian, smoker of cigars, teller of polite Negro stories, shrewd banker, skilled scientist, director, philanthropist, forty years a bearer of the white...
Friday, November 22, 2019
Enhancing Organisational Transparency through Talent and Performance Dissertation
Enhancing Organisational Transparency through Talent and Performance Management - Dissertation Example Likert scale method is a type of ordinal measurement that was used in the measurement of the online research respondents’ attitude to each of the given questions related to organizational transparency, talent management, and performance management. As part of the five major categories of the online research respondents’ responses from strongly agree = 5 to strongly disagree = 1. When using the likert scale method, Jamieson (2004) explained that statistical data should be computed using either mode or median when measuring the central tendency of the figures to avoid manipulating the ordinal data. In terms of analyzing the qualitative research findings, strategic ways on how researcher can effectively analyze the qualitative research findings that minimizes the risk of developing bias judgment will be tackled in details. Quantitative Analysis Quantitative data in this study were gathered out of the online survey study. In line with this, a total of 135 randomly selected online research respondents voluntarily agreed to participate in this study. Most of the online survey respondents have been working in middle management (53.7%), senior management (15.7%), and junior management (30.6%) between 2 to 7 years in their current work position. Out of the total online survey respondents, 97% and 3% were UAE nationals and Non-UAE Nationals respectively who are currently working in Dubai government (56%) and semi-government organizations (44%). Because of the long-term exposure of the online research respondents in terms of working in Dubai government and semi-government organizations, the online research respondents are considered highly qualified in terms of providing their personal opinion with regards to the impact of organizational transparency in enhancing the talent and performance management in Dubai. Majority with 64.4% of the total research respondents are female whereas the remaining portion is composed of male respondents who are UAE nationals a nd are currently employed in Dubai’s government departments and semi-government organizations. This study assumed that individuals who are working in Dubai’s government departments and semi-government organizations between the age brackets of 25 to 35 are the ones who are more vocal about the significance of organizational transparency on talent and performance management in Dubai. This assumption is confirmed by the quantitative results given that majority with 65.2% of the total research respondents belong to the said age group. Other online research respondents either belong to age group of less than 25 years old (20%) or between 36 to 46 years old (14.8%). Talent Management Most of Dubai government and semi-government organizations’ employees enjoy the benefit of career improvements as a result of incorporating the importance of learning in working practices. Based on the likert
Wednesday, November 20, 2019
God called them to adopt and adopt and adopt ( Briefs writting) Article
God called them to adopt and adopt and adopt ( Briefs writting) - Article Example They take in neglected children into their custody despite their lean economic situation. The couple is faced with various hardships in helping children with disabilities. Another couple, Christian and Maureen have also adopted children. The primary issue in the article is child adoption and impact on families. Adoption, especially for a family has children, can be a devastating experience for children would have to share parenting. The situation calls for dedication and love for children. As Christians, the couples in question believe that children should have the best care that can be afforded, thus, they divide their time among all children. Adopting a child is perceived as a noble impression to Christians. However, the action requires much dedication and prayer. Apart from economic strain, adopting older children can be hectic in terms of discipline. This is depicted in Maureen case about the child, Ernesto and Misty’s case on Shon. Consequently, adopting children with disabilities proves to be a difficult task for Misty, who takes in two children, Raena and Olivia who have health problems. The article asserts that the duty to care for children is not based on the condition of the child, but due to the love of the child. The families help the children adopt a different life and fit in their new home. Often, children find it hard to move into a new family. The harmonious relationship between biological and adopted children is key or family stability. Here, the families under consideration trained their biological children on Christian values and their obligations to innocent children. Adoption is a tricky situation that calls for closer evaluation of personal attributes, economic attributes and social considerations. In this regard, the confusion between adopting and not adopting reigns each time they consider adopting another child. However, their opinions coincide when religion is referenced. Parents who neglect their children
Monday, November 18, 2019
Comparison of Saudi Aramco and Shell Essay Example | Topics and Well Written Essays - 5000 words
Comparison of Saudi Aramco and Shell - Essay Example †¢ Saudi Aramco uses a program that helps the employees focus on ethical behavior within the work place. To sustain itself, it has adopted a flexible and efficient organizational structure to achieve operational excellence. Shell has taken an energy efficiency approach and providing the necessary assistance to its customers.†¢ Saudi Aramco uses a program that helps the employees focus on ethical behavior within the work place. To sustain itself, it has adopted a flexible and efficient organizational structure to achieve operational excellence. Shell has taken an energy efficiency approach and providing the necessary assistance to its customers.Driving forces†¢ In this industry, companies focus on demand and customer satisfaction. In addition, the industry has also placed its focus on launching campaigns aimed at building and further developing the future.Porter’s 5 Forces†¢ The buyers have a strong bargaining power because of their large numbers and the pro ducts are considered to be valuable to the consumers. The supplier power is also high because of the nature and importance of the commodity they are dealing with. There is a moderate threat from substitutes in the industry and competition as well.Generic competition strategy†¢ Saudi Aramco has adopted a low-cost strategy by improving research on the commodity and fulfilling its goals and targets. Shell has placed its focus on reducing the cost of electricity, thereby making the company competitive.Market sizing
Saturday, November 16, 2019
The Different Cell Membrane Transport Mechanisms Essay Example for Free
The Different Cell Membrane Transport Mechanisms Essay The different cell membrane transport mechanisms The cell membrane is referred to as a ‘fluid mosaic model’ because the protein part within the cell membrane used to be though of as an even layer spread over the outside and the inside of the phospholipid. Now we are starting to think that it is spread unevenly, more like a mosaic than a layer. The phospholipid part of the cell membrane is fluid; this means that its molecules are constantly moving about. Through the molecules constantly moving about it allows for things such as ‘transient gaps’ to occur, these are gaps within the phospholipids which allow molecules to pass through; they are only temporary. Here is a picture of the fluid mosaic model: [pic] Both water-soluble (hydrophilic) and lipid soluble (hydrophobic) substances are able to pass across the cell membrane. It is easier for lipid-soluble compounds to pass relatively quickly through by dissolving in the lipid layer. Water needs to pass through via osmosis where as water-soluble substances cross the membrane through simple diffusion, facilitated diffusion and active transport. Osmosis is thought of as the diffusion of water from an area of high concentration of water molecules to an area of low concentration, across a partially permeable membrane. To define osmosis more accurately we define it in terms of water potential. Water potential is a measure of how easy it is for water molecules to move. Diffusion occurs because substances attract a ‘cloud’ of polar water molecules around them. The cloud is held by weak chemical bonds, including hydrogen bonds; this means that these water molecules cannot move freely. This is a picture of osmosis: [pic] Inside cells some solutes have a higher concentration inside than outside of the cell, this means in order to make it equal they need to move across the cell membrane against the concentration gradient. This means that they cannot get in by passive transport; passive transport is the diffusion of substances across a membrane, this is a spontaneous process and cellular nergy is not expended. Molecules will move from where the substance is more concentrated to where it is less concentrated. The rate of diffusion for different substances is not always the same even if the process is spontaneous; this is because membranes are selectively permeable. They must enter by way of a process known as active transport. It is called active transport because unlike passive transport it requires cellular energy. Active transport involves sp ecial molecules of the membrane called ‘pumps’. Pump molecules can pick up molecules and transport them to the other side of the molecule; where they are released by the pump. Pump molecules are globular proteins which span the lipid bilayer. The energy needed for active transport is used here; a reaction with ATP is required by the pump molecules to supply the metabolic energy to the process. Membrane pumps are specific to the particular molecules they work within; this is what makes selective transport. Here is a picture of active transport: [pic] Simple diffusion can take place in some of the carrier proteins found in the plasma membrane. Carrier proteins have binding sites which pick up specific molecules. They can only function in one direction and they require energy to change shape and move a solute. Simple diffusion is a passive process; this means that substances move down a concentration gradient and they do not need any input of energy from the cell, the rate of diffusion can be affected by a few things. Such as the difference in concentration between the area of high and the area of low concentration. The distance over which concentration occurs has an affect on the rate of diffusion; for example the thickness of the membrane which separates the areas of high and low concentration. The surface area which separates the area of high concentration from the area of low concentration affects the rate of diffusion. The higher the temperature is the more kinetic energy the particles possess and the faster they move; therefore this affects rate of diffusion. [pic] Facilitated diffusion is when diffusion is speeded up by specific proteins in cell membranes. These proteins are able to pass substances across the membrane faster than usual. Facilitated diffusion occurs along a concentration gradient and requires no metabolic energy, unlike active transport. There are only two types of proteins involved in facilitated diffusion; specific carrier proteins take particular substances, e. g. glucose, from one side of the membrane to the other. Ion channels are protein pores that can open or close to control the passage of selected ions, e. g. sodium and potassium. Facilitated diffusion occurs when molecules such as those that are soluble in water cannot pass through the phospholipids in the bilayer. When this happens they are transported across via the carrier proteins. Solute molecules moving about on either side of the membrane will randomly come into contact with their specific binding site. Once they bind, the protein changes shape and the molecules come off the binding site on the other side of the membrane. [pic] Both carrier proteins and ion channels are used during facilitated diffusion. Carrier proteins transport polar molecules across the membrane. The carrier protein is specific to the diffusing molecule. The molecule binds to the receptor on the carrier protein, and the protein changes shape (after an input of energy). The diffusing molecule ends up on the other side of the cell, where it is released. Ion channels are used for the transport of inorganic ions. They facilitate the diffusion of charged particles. The channels are lined with polar molecules. The charge particles move towards regions of opposite charge. The ion channels are usually specific to one particular ion.
Thursday, November 14, 2019
Cold War Essay :: essays research papers
THE COLD WAR The Cold War was a very complex war. Many ideas, conflicts and emotions were going on. This was a major turning point for the word war. War became a much more powerful word. However, this war did bring the people together to work at solutions like none other. We have learned from this experience. The Cold War could have been prevented. Franklin Roosevelt gave Eastern Europe to the Russians at Yalta. When Roosevelt negotiated at Yalta, he was not feeling the pain and needs of the people in Nazi concentration camps and the fire bombings. However the rest of Europe wanted revenge for this. They wanted reparations and a guarantee that this would never happen again. Roosevelt did not give them what they wanted. It could have been prevented if Roosevelt had taken advantage of his negotiating position in Yalta, the Soviets would not have created the buffer zones. If these were not created Russia would be much more vulnerable. Also Russia would have been isolated from Europe by a distance. With its advancements in technology the Soviet Union was fast connecting with Europe. No more was it isolated, it became the center of attention. Had Russia not been invalid with the political struggles of Europe, its power and interest after WW2 would have declined. Even with its nuclear capabilities, Russia would have been far less likely to use such a devastating device, had the country’s political involvement declined to pre-war levels. It was the Iron curtain which brought Russia to the limelight, and it was also Roosevelt who sold the land to Stalin for which he could build his buffer zone. Its somewhat ironic that a buffer zone brought Russia closer to the west. The arms race could have been prevented, but not stopped. It can be explained like this: There are two obvious options to build weapons or to not build. If no power was building then there would be an incentive to build. Once this power starts to build the other powers have no choice but to build (or be completely â€Å"powerless†). There are a way to solve this however. I suggest either there is some policy to not start an arms race. Of course this is difficult to monitor but is better than nothing.
Monday, November 11, 2019
8 Key Element for a Business Model
E-commerce: business. technology. society. E-commerce E commerce Business. Technology. Society gy y Kenneth C. Laudon Copyright  © 2011 Pearson Education, Ltd. Chapter 5 Business Models for E? commerce Copyright  © 2007Pearson Education, Ltd. 2011 Pearson Education, Inc. Slide 1-2 E-commerce Business Models Business model d l Set of planned activities designed to result in a Set of planned activities designed to result in a profit in a marketplace Business plan Describes a firm s business model Describes a firm’s business modelE commerce business model E? commerce business model Uses/leverages unique qualities of Internet and Web W b Slide 2-3 8 Key Elements of Business Model 1. 2. 3. 4. 5. 6. 7. 8. Value proposition Revenue model Market opportunity Market opportunity Competitive environment Competitive advantage Market strategy Market strategy Organizational De velopment Management team Slide 2-4 1. Value Proposition Why should the customer buy from you? h h ld h b f ? Successful e? ommerce value S f l l propositions: Personalization/customization Reduction of product search, price discovery costs Facilitation of transactions by managing product delivery Slide 2-5 2. Revenue Model How will the firm earn revenue, generate p profits, and produce a superior return on p p invested capital? Major types: Advertising revenue model g Subscription revenue model Transaction fee revenue model Transaction fee revenue model Sales revenue model Affiliate revenue model Slide 2-6 3. Market Opportunity What marketspace do you intend to h k d d serve and what is its size?Marketspace: Area of actual or potential commercial value in which companyà ‚ intends to operate in which company intends to operate Realistic market opportunity: Defined by revenue potential in each market niche in which company hopes to potential in each market niche in which company hopes to compete Market opportunity typically divided into M k t t it t i ll di id d i t smaller niches Slide 2-7 4. Competitive Environment Who else occupies your intended h l d d marketspace? p Other companies selling similar products in the same marketspace Includes both direct and indirect competitors Influenced by: Influenced by:Number and size of active competitors Each competitor s market share Each competitor’s market share Competitors’ profitability Competitors pricing Competitors’ pricing Slide 2-8 5. Competitive Advantage Achieved when firm: h d h f Produces superior pro duct  or Produces superior product or Can bring product to market at lower price than competitors th tit Important concepts: p p Asymmetries First? mover advantage Fi t d t Unfair competitive advantage Leverage Slide 2-9 6. Market Strategy How do you plan to promote your products or services to attract your products or services to attract your target audience?Details how a company intends to enter market and attract customers Best business concepts will fail if not properly marketed to potential customers k d i l Slide 2-10 7. Organizational Development What types of organizational structures within the firm are necessary to carry out within the firm are necessary to carry out the business plan? Describes how firm will organize work Typically divided into functiona l departments As company grows, hiring moves from generalists to As company grows hiring moves from generalists to specialists Slide 2-11 8.Management Team What kinds of experiences and background are important for the background are important for the company’s leaders to have? Employees are responsible for making the business model work Strong management team gives instant credibility to outside investors Strong management team may not be able to salvage a weak business model, but should be able to change the model and redefine the business as it becomes necessary Slide 2-12 Insight on Business Online Grocers: Finding and Executing the Right Model g g Class Discussion Slide 2-13 Categorizing E-commerce Business ModelsNo one correct way We categorize businessà ‚ models according to: We categorize business models according to: E? commerce sector (B2C, B2B, C2C) Type of e? commerce technology; i. e. m? commerce Type of e commerce technology; i e m commerce Similar business models appear in more than one sector Some companies use multiple business Some companies use multiple business models; e. g. eBay Slide 2-14 B2C Business Models: Portal Search plus an integrated package of content and services Revenue models: d l Advertising, referral fees, transaction fees, subscriptions g p Variations:Horizontal / General Vertical / Specialized (Vortal) Vertical / Specialized (Vortal) Pure Search Slide 2-15 Insight on Technology Can Bing Bong Google? Class Discussion Slide 2-16 B2C Models: E-tailer Online version of traditional retailer Revenue model: Sales Variations: Virtual merchant Virtual merchant Bricks? and? clicks Catalog merchant C t l h t Manufacturer? direct Low barriers to entry Slide 2-17 B2C Models: Content Provider Digital content on the Web News, music, video Revenue models: Revenue models: Subscription; pay per download (micropayment); advertising; affiliate referral fees Variations:Content owners Syndication S di i Web aggregators Slide 2-18 B2C Models: Transaction Broker Process online transactions for consumers Primary value propositionâ€â€saving time and money Revenue model: R d l Transaction fees Industries using this model: Financial services Travel services Job placement services Slide 2-19 B2C Models: Market Creator Create digital environment where buyers and sellers can meet and transact Examples: Priceline eBay y Revenue model: Transaction fees Revenue model: Transaction fee s Slide 2-20 B2C Models: Service Provider Online services e. g. Google: Google Maps, Gmail, etc. Value proposition Value propositionValuable, convenient, time? saving, low? cost alternatives to traditional service providers t diti l i id Revenue models: Revenue models: Sales of services, subscription fees, advertising, sales of marketing data marketing data Slide 2-21 B2C Models: Community Provider Provide online environment (social network) where people with similar interests can transact, share content, and , , communicate E. g. Facebook, MySpace, LinkedIn, Twitter Revenue models: R d l Typically hybrid, combining advertising, subscriptions, sales, transaction fees, affiliate fees Slide 2-22 B2B Business Models Net marketplaces E? istributor E procurement E? procurement Exchange Industry consortium Industry cons ortium Private industrial network Private industrial network Single firm Industry? wide Industry wide Slide 2-23 B2B Models: E-distributor Version of retail and wholesale store, , MRO goods and indirect goods Owned by one company seeking to serve many customers Revenue model: Sales of goods Example: Grainger. com Slide 2-24 B2B Models: E-procurement Creates digital markets where participants transact for indirect goods B2B service providers, application service providers (ASPs) B2B service providers application service providers (ASPs)Revenue model: Service fees, supply? chain management, fulfillment services Example: Ariba Slide 2-25 B2B Models: Exchanges Independently owned vertical digital p y g marketplace for direct inputs Revenue model: Transaction, commission fees Revenue model Transaction commission fees C eate po e u co pet t o bet ee Create powerful competition between suppliers Tend to force suppliers into powerful price T d f li i f l i competition; number of exchanges has dropped dramatically d dd ll Slide 2-26 B2B Models: Industry Consortia Industry? wned vertical digital marketplace open to select suppliers More successful than exchanges More successful than exchanges Sponsored by powerful industry players Strengthen traditional purchasing behavior Revenue model: Transaction, commission fees R d l T ti i i f Example: Exostar Example: Exostar Slide 2-27 Private Industrial Networks Designed to coordinate flow of communication among firms engaged in business together fi di b i h Electronic data interchange (EDI) Single firm networks Most common form M t f Example: Wal? Mart’s network  for suppliersIndustry? wide networks Often evolve out of industry associations Often evolve out of industry associations Example: Agentrics Slide 2-28 Other E-commerce Business Models Consumer? to? consumer (C2C) eBay, Craigslist Peer? to? peer (P2P) Peer to peer (P2P) The Pirate Bay, Cloudmark M? commerce: Technology platform continues to evolve Technology platform continues to evolve iPhone, smartphones energizing interest in m? commerce pp apps Slide 2-29 Insight on Society Where R U? Not Here! Class Discussion Slide 2-30 E-commerce Enablers: Gold Rush ModelE? commerce infrastructure companies p have profited the most: Hardware, software, networking, security E? commerce software systems, payment systems Media solutions, performance enhancement CRM software CRM software Databases Hosting services, etc. Slide 2-31 How Internet & Web Change Busi ness E? commerce changes industry structure g y by changing: Basis of competition among rivals Barriers to entry y Threat of new substitute products Strength of suppliers Bargaining power of buyers Bargaining power of buyers Slide 2-32 Industry Value ChainsSet of activities performed by suppliers, manufacturers, transporters, distributors, and f di ib d retailers that transform raw inputs into final products and services Internet reduces cost of information and Internet reduces cost of information and other transactional costs Leads to greater operational efficiencies, lowering cost, prices, adding value for lowering cost prices adding value for customers Slide 2-33 E-commerce & Industry Value Chains Figure 5. 4 Slide 2-34 Firm Value Chains Activities that a firm engages in to create inal products from raw inputs Each step adds value Effect of Internet: Eff fI Increases operational efficiency p y Enables product differentiation Enables precise coordination of steps in chain E bl i di ti f t i h i Slide 2-35 E-commerce & Firm Value Chains Figure 5. 5 Slide 2-36 Firm Value Webs Networked business ecosystem Uses Internet technology to coordinate the value chains of business partners l h i fb i Coordinates a firm’s suppliers with its own C di t fi ’ li ith it production needs using an Internet? based supply chain management systemSlide 2-37 Internet-Enabled Value Web bl d l b Figure 5. 6 Slide 2-38 Business Strategy Plan for achieving superior long? term returns on the capital invested in a business firm business firm Four Generic Strategies 1. Di fferentiation 2. Cost 3. Scope 4. 4 Focus Slide 2-39 Chapter 6 E-commerce Marketing Copyright  © 2010 Pearson Education, Ltd. 2011 Pearson Education, Inc. Slide 6-40 Netflix N fli Strengthens and Defends Its Brand Class Discussion Slide 6-41 Consumers Online: Internet Audience & Consumer Behavior Around 70% (82 million) U. S. ouseholds have Around 70% (82 million) U S households have Internet access in 2010 Growth rate has slowed Intensity and scope of use both increasing d f b h Some demographic groups have much higher Some demographic groups have much higher percentages of online usage than others Gender, age, ethnicity, community type, income, education Slide 6-42 Consumers Online: Internet Audience & Consumer Behavior Broadband audience vs. dial? up audience Purchasing behavior affected by neighborhood Lifestyle and sociological impa cts Use of Internet by children, teens Use of Internet as substitute for other social activitiesMedia choices Traditional media competes with Internet for attention Traditional media competes with Internet for attention Slide 6-43 Consumer Behavior Models Study of consumer behavior Social science Attempts to explain what consumers purchase Attempts to explain what consumers purchase and where, when, how much and why they buy Consumer behavior models Predict wide range of consumer decisions Predict wide range of consumer decisions Based on background demographic factors and other intervening, more immediate variables h i i i di i bl Slide 6-44 General Model of Consumer Behavior Figure 6. Slide 6-45 Background Demographic Factors Culture: Broadest impact Subculture (ethnicity, age, lifestyle, geography) S b lt ( th i it lif t l h ) Social Reference groups Direct  reference groups g p Indirect reference groups Opinion leaders (viral influencers) Lifestyle groups f l Psychological Psychological profiles Slide 6-46 Online Purchasing Decision Psychographic research Combines demographic and psychological data Combines demographic and psychological data Divides market into groups based on social class, lifestyle, and/or personality characteristics and/or personality characteristicsFive stages in the consumer decision process: 1. 2. 3. 4. 5. Awareness of need Search for more information Evaluation of alternatives Actual purchase decision Actual purchase decision Post? purchase contact with firm Slide 6-47 Consumer D i i C Decision Process & P Supporting Communications Figure 6. 3 Slide 6-48 Model of Online Consumer Behavior Decision process similar for online and offline behavior General online behavior model Consumer skills Product characteristics Attitudes toward online purchasing Perceptions about control over Web environment p Web site featuresClickstream behavior: Transaction log for Clickstream behavior: Transaction log for consumer from search engine to purchase Slide 6-49 Model of Online Consumer Behavior Figure 6. 4 Slide 6-50 Model of Online Consumer Behavior Clickstream factors include: Number of days since last visit Number of days since last visit Speed of clickstream behavior Number of products viewed during last visit b f d i dd i l ii Number of pages viewed Supplying personal information Number of days since last purchase Number of past purchasesClickstream marketing Clickstream marketing Slide 6-51 Shoppers: B rowsers & Buyers Shoppers: 87% of Internet users 72% buyers 72% buyers 16% browsers (purchase offline) One? third offline retail purchases influenced by O thi d ffli t il h i fl db online activities Online traffic also influenced by offline brands and shopping pp g E? commerce and traditional commerce are coupled: part of a continuum of consuming behavior part of a continuum of consuming behavior Slide 6-52 Online Shoppers & Buyers Figure 6. 5 Slide 6-53What Consumers Shop & Buy Online Big ticket items ($500 plus) Travel, computer hardware, consumer electronics Expanding Consumers more confident in purchasing costlier items Small ticket items ($100 or less) ($ ) Apparel, books, office supplies, software, etc. Sold by first movers on Web Sold by first movers on Web Physically small i tems High margin items Broad selection of products available Slide 6-54 What Consumers Buy Online Figure 6. 6 Slide 6-55 Intentional Acts: How Shoppers Find Vendors Online pp Search engines (59%) S h i (59%) Coupon Web sites (29%) Coupon Web sites (29%) Comparison shopping sites (27%) E? ail newsletters (25%) Online shoppers are highly intentional, looking for specific products, companies, services Slide 6-56 Table 6. 6 Slide 6-57 Trust, Utility, Opportunism in Online Markets Two most important factors shaping decision Two most important factors shaping decision to purchase online: Utility: U ili Better prices, convenience, speed Trust: Asymmetry of information can lead to opportunistic behavior by sellers Sellers can develop trust by building strong reputations for honesty, fairness, delivery Slide 6-58 Basic Marketing Concepts MarketingStrategies and actions to establish relationship Strategies and actions to establish relationship with consumer and encourage purchases of p products and services Addresses competitive situation of industries and firms Seeks to create unique, highly differentiated products or services that are produced or supplied by one trusted firm Unmatchable feature set Avoidance of becoming commodity Slide 6-59 Feature Sets Three levels of product or service 1. Core product e. g. cell phone g p 2. Actual product Characteristics that deliver core benefits Ch t i ti th t d li b fit e. g. wide screen that connects to Internet 3. Augmented productAdditional benefits Basis for building the product’s brand e. g. product warranty Slide 6-60 Featu re Set Figure 6. 7 Slide 6-61 Products, Brands & Branding Process Brand: Expectations consumers have when consuming, or thinking about consuming, a specific product Most important expectations: Quality, reliability, Most important expectations: Quality reliability consistency, trust, affection, loyalty, reputation Branding: Process of brand creation Branding: Process of brand creation Closed loop marketing Brand strategy Brand equity Brand eq it Slide 6-62 Marketing A ti iti M k ti Activities: From Products to Brands Figure 6. 8Slide 6-63 STP: Segmenting, Targeting, Positioning Major ways used to segment, target customers 1. 2. 3. 4. 5. 6. Behavioral B h i l Demographic Psychographic h hi Technical Contextual Search Within segment, product is positioned and branded as a unique, high? value product, especially suited to q g p p y ne eds of segment customers Slide 6-64 Are Brands Rational? For consumers, a qualified yes: Brands introduce market efficiency by reducing search and decision? making costs For business firms, a definite yes: A major source of revenue Lower customer acquisition cost Increased customer retention Successful brand constitutes a long? asting (though not necessarily permanent) unfair competitive advantage Slide 6-65 Can Brands Survive Internet? Brands & Price Dispersion p Early postulation: Law of One Price ; end of brands Early postulation: â€Å"Law of One Price†; end of brands Instead: Consumers still pay premium prices for differentiated products E? commerce firms rely heavily on brands to attract customers and charge premium prices Substantial price dispersion Large differences in price sensitivity for same product Large differences in price sensitivity for same product â€Å"Library effect†Slide 6-66Revolution in Internet Marketing Technology Three broad impacts: Scope of marketing communications broadened Richness of marketing communications increased g Information intensity of marketplace expanded Internet marketing technologies: Internet marketing technologies: Web transaction logs Cookies and Web bugs Cookies and Web bugs Databases, data warehouses, data mining Advertising networks Customer relationship management systems Slide 6-67 Web Transaction LogsBuilt into Web server software Record user activity at Web site y Webtrends: Leading log analysis tool Provides much marketing data, especially  Provides much marketing data especially combined with: Registratio n forms R i i f Shopping cart database Answers questions such as: What are major patterns of interest and purchase? After home page, where do users go first? Second? Slide 6-68 Cookies & Web Bugs Cookies: Small text file Web sites place on visitor’s PC every time they visit, as specific pages are accessed Provide Web marketers with very quick means of identifying customer and understanding prior behavior Flash cookiesWeb bugs: Tiny (1 pixel) graphics embedded in e mail and Web sites Tiny (1 pixel) graphics embedded in e? mail and Web sites Used to automatically transmit information about user and page being viewed to monitoring server page being viewed to monitoring server Slide 6-69 Insight on Society g y Every Move You Make, Every Click You Make, Weâ₠¬â„¢ll Be Tracking You , g Class Discussion Slide 6-70 Databases Database:  Stores records and attributes Database management system (DBMS): Software used to create, maintain, and access databasesSQL (Structured Query Language): Industry? standard database query and manipulation language used in y q y p g g a relational database Relational database: Represents data as two? dimensional tables with records organized in rows and attributes in columns; data within different tables can be flexibly related as long as the tables share a common data element flexibly related as long as the tables share a common data element Slide 6-71 Relational Database View of E-commerce Customers Figure 6. 12 Slide 6-72 Data Warehouses & Data Mining Data warehouse:Collects firm s transactional and custom er data in single Collects firm’s transactional and customer data in single location for offline analysis by marketers and site managers Data mining: Analytical techniques to find patterns in data, model Analytical techniques to find patterns in data model behavior of customers, develop customer profiles Query? driven data mining Query driven data mining Model? driven data mining Rule? based data mining l b dd Collaborative filtering Slide 6-73 Data Mining & Personalization Figure 6. 13 Slide 6-74 Insight on TechnologyThe Long T il Big Hits and Big Misses Th L Tail: Bi Hi d Bi Mi Class Discussion Slide 6-75 Customer Relationship Management ( (CRM) Systems ) y Record all contact that customer has with firm Generates customer profile available to everyone in firm with need to â€Å"know the customer†fi ith d t â€Å"k th t †Customer profiles can contain: ustomer profiles can contain: Map of the customer’s relationship with the firm Product and usage summary data Demographic and psychographic data Profitability measures Contact history Contact history Marketing and sales information Slide 6-76Customer Relationship Management System Figure 6. 14 Slide 6-77 Market Entry Strategies Figure 6. 15 Slide 6-78 Establishing Customer Relationship Advertising Networks Banner advertisements Ad server selects appropriate banner ad based on Ad server selects appropriate banner ad based on cookies, Web bugs, backend user profile databases Permission marketing Permission marketing Affiliate marketing g Slide 6-79 How Advertising Network Works e. g. , DoubleClick Figure 6. 16 Slide 6-80 Establishing Customer Relationship (cont’d) Viral marketingGett ing customers to pass along company’s marketing message to friends, family, and colleagues Blog marketing Using blogs to market goods through commentary and U i bl k d h h d advertising Social network marketing, social shopping Mobile marketing Mobile marketing Slide 6-81 Insight on Business Social Network Marketing: Let’s Buy Together Class Discussion Slide 6-82 Establishing Customer Relationship (cont’d) Wisdom of crowds (Surowiecki, 2004) ( , ) Large aggregates produce better estimates and judgments Examples: E l Prediction markets Folksonomies Social tagging Social taggingBrand leveraging Slide 6-83 Customer Retention: Strengthening Customer Relationship p Mass marketing Mass marketing Direct marketing Micromarketing Micromarketing Personalized, one? to? one marketing  Segmenting market on precise a nd timely understanding of Segmenting market on precise and timely understanding of individual’s needs Targeting specific marketing messages to these individuals Positioning product vis? a? vis competitors to be truly unique Personalization Can increase consumers sense of control, freedom Can also result in unwanted offers or reduced anonymity Slide 6-84Mass Market-Personalization Continuum Figure 6. 17 Slide 6-85 Other Customer Retention Marketing Technics Customization Customer co? production Transactive content: Combine traditional content with dynamic information tailored to each user’s profile Customer service FAQs Q Real? time customer service chat systems Automated response systems Automated response systems Slide 6-86 Net Pricing Strategies Pricing Integral part of marketing strategy I t l t f k ti t t Traditionally based on: Fixed cost Variable costs Demand curve Price discrimination Price discriminationSelling products to different people and groups based on willingness to pay Slide 6-87 Net Pricing Strategies (cont’d) Free and freemium Can be used to build market awareness Versioning Creating multiple versions of product and selling essentially same product to different market segments at different prices at different prices Bundling Offers consumers two or more goods for one price Off t d f i Dynamic pricing: Auctions Yield management Slide 6-88 Channel Management Strategies Channels: Different methods by which goods can be distributed and soldChannel conflict: When new venue for selling products or services threatens gp or destroy s existing sales venues E. g. online airline/travel services and  traditional offline travel agencies Some manufacturers are using partnership gp p model to avoid channel conflict Slide 6-89 Chapter 7: E-commerce Marketing Communications Chapter 7 E-commerce Advertising Copyright  © 2010 Pearson Education, Ltd. 2011 Pearson Education, Inc. Slide 7-90 Video Ads: Shoot, Click, Buy Class Discussion Slide 7-91 Marketing Communications Two main purposes:Sales – promotional sales communications Branding – b di B di branding communications i i Online marketing communications Online marketing communications Takes many forms Online ads, e? mail, public relations, Web sites Slide 7-92 Online Advertising li d i i $25 billion, 15% of all advertising Advantages: Internet is where audience is moving g Ad targeting Greater opp ortunities for interactivity Greater opportunities for interactivity Disadvantages: Cost versus benefit How to adequately measure results Supply of good venues to display ads Slide 7-93 Online Advertising from 2002-2014 Figure 7. Slide 7-94 Forms of Online Advertisements Display ads Rich media Video ads Search engine advertising Social network, blog, and game advertising Social network blog and game advertising Sponsorships Referrals (affiliate relationship marketing) E? mail marketing g Online catalogs Slide 7-95 Display Ads Banner ads Rectangular box linking to advertiser’s Web site IAB guidelines e. g. Full banner is 468 x 60 pixels, 13K e g Full banner is 468 x 60 pixels 13K Pop? up ads Appear without user calling for them Provoke negative consumer sentiment g Twice as effective as normal banner ads Pop? nder ads: Open beneath browser window Pop under ads: Open beneath browser window Slide 7-96 Rich Media Ads Use Flash, DHTML, Java, JavaScript About 7% of all online advertising expenditures Tend to be more about branding d b b b di Boost brand awareness by 10% Boost brand awareness by 10% IAB standards limit length Interstitials Superstitials Slide 7-97 Video Ads Fastest growing form of online advertisement IAB standards Linear video ad Non? linear video ad In? banner video ad In? text video ad Ad placement Advertising networks Advertising exchanges Banner swappingSlide 7-98 Search Engine Advertising h i d i i Almost 50% of online ad spending in 2010 Types: Paid inclusion or rank Paid inclusion or rank Inclusion in search results Sponsored link areas p Keyword advertising e. g. Google AdWords e g Google AdWords Network keyword advertising (context advertising) d ii ) e. g. Google AdSense Slide 7-99 Search Engine Advertising (cont’d) Nearly ideal targeted marketing Nearly ideal targeted marketing Issues: Disclosure of paid inclusion and placement practices Click fraud Ad nonsense Slide 7-100 Mobile Advertising Half of U. S.Internet users access Internet Half of U. S. Internet users access Internet with mobile devices Currently small market, but fastest growing platform (35%) growing platform (35%) Google and Apple in race to develop Google and Apple in race to develop mobile advertising platform AdMob, iAd Slide 7-101 Sponsorships & Referrals Sponsorships Paid effort to tie advertiser s name to Paid effort to tie advertiser’s name to particular information, event, venue in a way that reinforces brand in positive yet not overtly that reinforces brand in positive yet not overtly commercial manner ReferralsAffiliate relationship marketing p g Permits firm to put logo or banner ad on another firm’s Web site from which users of th fi ’ W b it f hi h f that site can click through to affiliate’s site Slide 7-102 E-mail Marketing & Spam Explosion Direct e? mail marketing Low cost, primary cost is purchasing addresses Spam: Unsolicited commercial e? mail Spam: Unsolicited commercial e mail Approx. 90% of all e? mail Efforts to control spam: Technology (filtering software) Government regulation (CAN? SPAM and state laws) Voluntary self? regulation by industries (DMA ) y g y Volunteer efforts Slide 7-103Percentage of E-mail That Is Spam Figure 7. 6 Slide 7-104 Online Catalogs Equivalent of paper? based catalogs Graphics? intense; use increasing with increase in broadband use in broadband use Two types: 1. 2. 2 Full? page spreads, e. g. Landsend. com Grid displays, e. g. Amazon Grid displays e g Amazon In general, online and offline catalogs complement each other Slide 7-105 Social Marketing â€Å"Many? to? many† model Uses digitally enabled networks to spread ads Blog advertising Blog advertising Online ads related to content of blogs Social network advertising: Social network advertising:Ads on MySpace, Facebook, YouTube, etc. Game advertising: G d ti i Downloadable â€Å"advergames†Placing brand? name products within games Slide 7-106 Insight on Society g y Marketing to Children of the Web in the Age of Social Networks g Class Discussion Slide 7-107 Behavioral Targeting Interest? based advertising Data aggregators develop profiles Data aggregators develop profiles Search engine queries Online browsing history O li b i hi Offline data (income, education, etc. ) d Information sold to 3rd party advertisers, who deliver ads based on profile Ad exchanges Privacy concerns acy co ce s Consumer resistance Slide 7-108Mixing Off-line & Online Marketing Communications g Most successful marketing campaigns M t f l k ti i incorporate both online and offline tactics Offline marketing Drive traffic to Web sites Drive traffic to Web sites Increase awareness and build brand equity Consumer behavior increasingly multi? channel 60% consumers research online before buying offline % y g Slide 7-109 Insight on Business g Are the Very Rich Different From You and Me? Class Discussion Sl ide 7-110 Online Marketing Metrics: Lexicon Measuring audience size or market share Impressions I i Click? through rate (CTR) View? hrough rate (VTR) Vi th h t (VTR) Hits Page views P i Stickiness (duration) Unique visitors Loyalty Reach Recency Slide 7-111 Online Marketing Metrics (cont’d) Conversion of visitor Conversion of visitor to customer Acquisition rate q Conversion rate Browse? to? buy? ratio View? to? cart ratio Vi t t ti Cart conversion rate Checkout conversion rate Checkout conversion rate Abandonment rate Retention rate Attrition rate E mail metrics E? mail metrics Open rate Delivery rate Delivery rate Click? through rate (e mail) (e? mail) Bounce? back rate Slide 7-112 Online Consumer Purchasing ModelFigure 7. 8 Slide 7-113 How Well Does Online Adv. Work? Ultimately measured by ROI on ad campaign Highest click? through rates: Searc h engine ads, Permission e mail campaigns Permission e? mail campaigns Rich media, video interaction rates high Online channels compare favorably with traditional Most powerful marketing campaigns use multiple Most powerful marketing campaigns use multiple channels, including online, catalog, TV, radio, newspapers, stores newspapers, stores Slide 7-114 Comparative Returns on Investment Figure 7. 9 Slide 7-115 Costs of Online Advertising Pricing modelsBarter Cost per thousand (CPM) Cost per click (CPC) Cost per action (CPA) Cost per action (CPA) Online revenues only Sales can be directly correlated Sales can be directly correlated Both  online/offline revenues Offline purchases cannot always be directly related to online Offli h t l b di tl l t dt li campaign In general, online marketing more  expensive on CPM In general online marketing more expensive on CPM basis, but more effective Slide 7-116 Web Site Activity Analysis b i i i l i Figure 7. 10 Slide 7-117 Insight on Technology It’s 10 P. M. Do You Know Who Is On Your Web Site? Class Discussion Slide 7-118Web Site †¦ as Marketing Communications Tool g Web site as extended online advertisement W b i d d li d i Domain name: An important role Domain name: An important role Search engine optimization: Search engine optimization: Search engines registration Keywords in Web site description K d i W b it d i ti Metatag and page title keywords Links to other sites k h Slide 7-119 Web Site Functionality b i i li Main factors in effectiveness of interface Utility Ease of use Top factors in credibility of Web sites: Top factors in credibility of Web sites: Design look Info rmation design/structure g / Information focusOrganization is important for first time users, but Organization is important for first? time users but declines in importance Information content becomes major factor attracting Information content becomes major factor attracting further visits Slide 7-120 Factors in Credibility of Web Sites Figure 7. 11 Slide 7-121 Table 7. 9 Slide 7-122 Chapter 8: Ethical, Social, and Political Issues in E-commerce E commerce Chapter 8 Ethics, Law, E-commerce Copyright  © 2010 Pearson Education, Ltd. 2011 Pearson Education, Inc. Slide 8-123 Ethical, Social, Political Issues in E-commerceInternet, like other technologies, can: Internet like other technologies can: Enable new crimes Affect environment Threaten social values Costs and benefits must be carefully considered, especially when there are no id d i ll h h g g clear? c ut legal or cultural guidelines Slide 8-124 Model for Organizing Issues Issues raised by Internet and e? commerce can be viewed at individual, social, and political levels social and political levels Four major categories of issues: Four major categories of issues: Information rights Property rights Property rights Governance Public safety and welfare Slide 8-125Moral Dimensions of Internet Society M l Di i f I S i Figure 8. 1 Slide 8-126 Basic Ethical Concepts i hi l Ethics Study of principles used to determine right and wrong courses of action Responsibility p y Accountability Liability Laws permitting individuals to recover damages Due process Laws are known, understood Laws are known understood Ability to appeal to higher authorities to ensure laws applied correctly Slide 8-127 Analyzing Ethical Dilemmas l i hi l il Process for analyzing ethical dilemmas: 1. 2. 3. 3 4. 5. Identify and clearly describe the facts Define the conflict or dilemma and identify the y higher? rder values involved Identify the stakeholders Identify the stakeholders Identify the options that you can reasonably take t k Identify the potential consequences of your options Slide 8-128 Candidate Ethical Principles Golden Rule Universalism Slippery Slope Collective Utilitarian Principle Risk Aversion Ri k A i No Free Lunch The New York Times Test The Social Contract Rule Slide 8-129 Privacy & Information Rights Privacy: Moral right of individuals to be left alone, free from surveillance or interference from other individuals or organizations Information privacy p y Subset of privacy Includes:The claim th at certain information should not be collected at all The claim of individuals to control the use of whatever h l i f i di id l l h f h information is collected about them Slide 8-130 Privacy & Information Rights (cont. ) Major ethical issue related to e? commerce and privacy: d i Under what conditions should we invade the privacy of others? Major social issue: j Development of â€Å"expectations of privacy† and privacy norms privacy norms Major political issue: Development of statutes that govern relations D l t f t t t th t l ti between recordkeepers and individuals Slide 8-131 Information Collected at E-commerce SitesData collected includes Personally identifiable information (PII) Anonymous information Anonymous information Types of data collected yp Name, a ddress, phone, e? mail, social security Bank and credit accounts, gender, age, occupation, B k d di d i education Preference data, transaction data, clickstream data, browser type Slide 8-132 Social Networks & Privacy Social networks Encourage sharing personal details Pose unique challenge to maintaining privacy Facebook s Beacon program Facebook’s Beacon program Facebook s Terms of Service change Facebook’s Terms of Service change Slide 8-133 Profiling & Behavioral Targeting ProfilingCreation of digital images that characterize online individual and group behavior Anonymous profiles A fil Personal profiles Personal profiles Advertising networks Track consumer and browsing behavior on Web T k db i b h i W b Dynamically adjust what user sees on screen Build and refresh profiles of consumers Google’s AdWords program Slide 8-134 Profiling & Behavioral Targeting (cont’d) Deep packet inspection Business perspective: Web profiling serves consumers and businesses Increases effectiveness of advertising, subsidizing free content Enables sensing of demand for new products and services Critics perspective:Undermines expectation of anonymity and privacy Consumers show significant opposition to unregulated collection of personal information Enables weblining Slide 8-135 Internet & Government Invasions of Privacy Various laws strengthen ability of law enforcement agencies to monitor Internet users without i i I ih knowledge and sometimes without judicial oversight CALEA, PATRIOT Act, Cyber Security Enhancement Act, Homeland Security Act Government agencies are largest users of private sector commercial data brokers sector commercial data brokers Retention by ISPs of user data a concern Slide 8-136Legal Protections In U. S. , privacy rights explicitly granted or derived from Constitution Constitution First Amendment  – freedom of speech and association Fourth Amendment  – unreasonable search and seizure F th A d t bl h d i Fourteenth Amendment  – due process Specific statutes and regulations (federal and Specific statutes and regulations (federal and state) Common law Slide 8-137 Informed Consent U. S. firms can gather and redistribute transaction information without individual’s i i f i ih i di id l’ informed consent Illegal in Europe Informed consent: Opt? in Opt out Opt? out Many U. S. ? commerce firm s merely publish information p practices as part of privacy policy without providing for p p yp y p g any form of informed consent Slide 8-138 FTC’s Fair Information Practices Principles Federal Trade Commission: Federal Trade Commission: Conducts research and recommends legislation to Congress Fair Information Practice Principles (1998): Fair Information Practice Principles (1998): Notice/Awareness (Core) Choice/Consent (Core) Choice/Consent (Core) Access/Participation Security Enforcement Guidelines, not laws Guidelines not laws Slide 8-139 FTC’s Fair Information Practice PrinciplesNotice/Awareness i / Sites must disclose information practices before collecting data. Includes Sit t di l i f ti ti b f ll ti d t I l d identification of collector, uses of data, other recipients of data, nature of collection (ac tive/inactive), voluntary or required, consequences of refusal, and steps taken to protect confidentiality, integrity, and quality of the data Choice/Consent There must be a choice regime in place allowing consumers to choose how their information will be used for secondary purposes other than supporting the transaction, including internal use and transfer to third parties.Opt? in/Opt? out must be available. Consumers should be able to review and contest the accuracy and completeness of data collected about them in a timely, inexpensive process. Access/Participation ccess/ a c pa o Security y Enforcement Data collectors must take reasonable steps to assure that consumer information is accurate and secure from unauthorized use. There must be in place a mechanism to enforce FIP principles. This can involve self? regulation, legislation giving consumers legal remedies for violations, or federal statutes and regulation. di f i l ti f d l t t t d l ti Slide 8-140FTC Recommendations: Online Profiling Principle p Notice Recommendation Complete transparency to user by providing disclosure and choice options on the host Web site. â€Å"Robust† notice for PII (time/place of collection; before collection begins). Clear and conspicuous notice for non PII. before collection begins). Clear and conspicuous notice for non? PII. Opt? in for PII, opt? out for non? PII. No conversion of non? PII to PII without consent. Opt? out from any or all network advertisers from a single page consent Opt out from any or all network advertisers from a single page provided by the host Web site.Reasonable provisions to allow inspection and correction. Reasonable efforts to secure information from loss, misuse, or improper access. Done by independent third parties, such as seal programs and accounting Done by independent third parties such as seal programs and accounting firms. medical topics, sexual behavior or sexual orientation, or use Social Security medical topics sexual behavior or sexual orientation or use Social Security numbers for profiling. Slide 8-141 Choice Access Security EnforcementRestricted Collection Advertising networks will not collect information about sensitive financial or European Data Protection Directive Privacy protection much stronger inà ‚ Europe than U. S. European approach: Comprehensive and regulatory in nature p g y European Commission’s Directive on Data Protection (1998): (1998): Standardizes and broadens privacy protection in European Union countries Department of Commerce safe harbor program: For U. S. firms that wish to comply with Directive Slide 8-142 Private Industry Self-RegulationSafe harbor programs: Private policy mechanism to meet objectives of Pi t li h i t t bj ti f government regulations without government involvement e. g. Privacy seal programs e g Privacy seal programs Industry associations include: Online Privacy Alliance (OPA) Network Advertising Initiative (NAI) CLEAR Ad Notice Technical Specifications Privacy advocacy groups Emerging privacy protection business Slide 8-143 Insight on Business Chief Privacy Officers hi f i ffi Class Discussion Slide 8-144 Technological Solutions Spyware, pop? p blockers Cookie managers k Anonymous remailers, surfing Anonymous remailers surfing Platform for Privacy Preferences (P3P): Comprehensive technological privacy protection standard Works through user s Web browser Works through user’s Web browser Communicates a Web site’s privacy policy Compares site policy to user’s preferences or to other standards such as FTC’s FIP guidelines or EU’s Data Protection Directive Slide 8-145 How P3P Works k Figure 8. 2(A) Slide 8-146 Insight on Technology The Privacy T Th P i Tug of War: fW Advertisers Vs. Consumers Class Discussion Slide 8-147 Intellectual Property Rights Intellectual property:Encompasses all tangible and intangible products of human  mind Major ethical issue: j How should we treat property that belongs to others? Major social issue: Major social issue: Is there continued value in protecting intellectual property in the Internet age? Major political issue: How can Internet and e? commerce be regulated or governed to g g protect intellectual property? Slide 8-148 Intellectual Property Protection Three main types of protection: Copyright Patent Trademark law Trademark law Goal of intellectual property law: Balance two competing interests  public and B l t ti i t t bli d privateMaintaining this balance of interests is always M i t i i thi b l fi t t i l challenged by the invention of new technologies Slide 8-149 Copyright Protects original forms of expression (but not ideas) from being copied by others for a  ideas) from being copied by others for a period of time Look and feel copyright infringement lawsuits Fair use doctrine Fair use doctrine Digital Millennium Copyright Act, 1998 First major effort to adjust copyright laws to Internet age Implements WIPO treaty that makes it illegal to make, distribute, or use devices that circumvent technology? ased protections of copyrighted materials Slide 8-150 Patents Grant owner 20? year monopoly on ideas behind an invention Machines Man? made products p Compositions of matter Processing methods Invention must be new, non? obvious, novel Encourages inventors g Promotes dissemination of new techniques through licensing Stifles competition by raising barriers to entry Slide 8-151 E-co mmerce Patents 1998 State Street Bank & Trust v. Signature Financial Group Business method patents Led to explosion in application for e? commerce â€Å"business L dt l i i li ti f â€Å"b i methods† patentsMost European patent laws do not recognize M tE t tl d t i business methods unless based on technology Examples Amazon’s One? click purchasing DoubleClick’s dynamic delivery of online advertising Slide 8-152 Trademarks d k Identify, distinguish goods and indicate their source Purpose p Ensure  consumer gets what is paid for/expected to receive Protect owner against piracy and misappropriation Infringement Market confusion Bad faith Dilution Behavior that weakens connection between trademark and product Slide 8-153 Trademarks & Internet CybersquattingAnticy bersquatting Consumer Protection Act (ACPA) Cyberpiracy Typosquatting Metatagging M i Keywording y g Deep linking Framing Slide 8-154 Governance Primary questions Who will control Internet and e? commerce? What elements will be controlled and how? What elements will be controlled and how? Stages of governance and e? commerce g g Government Control Period (1970–1994) Privatization (1995–1998) Privatization (1995 1998) Self? Regulation (1995–present) Government Regulation (1998–present) Slide 8-155 Who Governs E-commerce & Internet? Mixed mode environmentSelf? regulation, through variety of Internet policy and technical bodies, co exists with limited and technical bodies co? exists with limited government regulation ICANN : Domain Name System Internet could be easily controlled, I t t ld b il t ll d m onitored, and regulated from a central location Slide 8-156 Taxation E? commerce taxation illustrates complexity of governance and jurisdiction issues governance and jurisdiction issues U. S. sales taxed by states and local government MOTO retailing E? commerce benefits from tax â€Å"subsidy†yOctober 2007: Congress extends tax moratorium for an additional seven years an additional seven years Unlikely that comprehensive, integrated rational approach to taxation issue will be determined for approach to taxation issue will be determined for some time to come Slide 8-157 Net Neutrality Currently, all Internet traffic treated equally – all activities charged the same rate, no ll i i i h d h preferential assignment of bandwidth Backbone providers would like to charge differentiated prices and ration bandwidth 2010, U. S. ppeals court ruled that FCC had no authority to regulate Internet providers Slide 8-158 Public Safety & Welfare Protection of children and strong g sentiments against pornography Passing legislation that will survive court P i l i l ti th t ill i t challenges has proved difficult Efforts to control gambling and restrict sales of drugs and cigarettes sales of drugs and cigarettes Currently mostly regulated by state law Unlawful Internet Gambling Enforcement Act Slide 8-159 Insight on Society Internet Drug Bazaar Class Discussion Slide 8-160
Saturday, November 9, 2019
The National Curriculum In Primary Schools Education Essay
The purpose of this assignment is to discourse the tendencies policy that took topographic point in primary instruction from 1988 and 1997. The assignment will get down with analyzing the principle behind the alterations introduced in those old ages. Then it will look at the alterations themselves. The last subdivision will speak about the advantages and disadvantages of those alterations. It should be mentioned from the beginning that I will non be adverting reforms related to secondary and higher instruction, even though they came at the same clip as the Primary schools. The term educational proviso refers to the usage of the equipment or tools with the purpose of supplying cognition and accomplishments, and includes things such as such as, schoolroom, text edition, chairs, pens/pencils and many more for pupils. Education is about the procedure of larning where cognition, accomplishments and information is transmitted. Yero ( 2002 ) believes that instruction is a process of bettering the pupils or students ‘ cognition, accomplishments and character. So instruction can assist to cut down inequality in society. In the United Kingdom, this construct of extinguishing inequality was at the base of alterations in instruction policy. Prior to 1988, instruction in the United Kingdom was wholly different. The determination of the course of study contents was in the custodies of schools, with spiritual instruction being the lone topic which was compulsory. This means that students had different attainment degrees due to following different programmes. Education was ruled by the 1944 Education Act which handed the disposal of schools and the preparation of school policies to local governments ; the lone exclusion being Section 1 where control and way of instruction were given to the Secretary of State. In fact, in the 1944 Education Act, the function of the Department of Education and Science was merely promotional and non one of giving way, which means they could non oversee local governments policies. This Act besides fixed the age of go forthing school at 15 and instituted free secondary instruct ion for all students. However it was noticed that the criterion attained in basic accomplishments by the UK population was low and hapless compared to other European states, and this could non fulfill the state national economic demands ( Department of Education, 2011 ) . To work out the job raised by the falling criterion, the Conservative Government came with the 1988 Education Act, sometimes referred to as the Kennet Baker reform which instituted a standardization of all school programmes, and brought four chief alterations with a position to conveying back the degree ( Young, 2008 ) . The first alteration was the debut of the National Curriculum, which defines four Key Stages, traveling from Key Stage 1 to Key Stage 4. In primary schools, two Key Stages, 1 and 2 were identified: Cardinal Stage 1 for Year 1 and 2 up to age 7 ; Key Stage 2 for Old ages 3 to 6, intending age 7 to age 11. Subsequently on, a Foundation Stage which concerns kids aged 3 up to reception twelvemonth was introduced. The National Curriculum came with a new nomenclature related to two types of school topics, nucleus topics and Foundation topics. In Primary schools, that is Key Stage 1 and Key Stage 2, the course of study consists of the undermentioned topics: English, Maths, scientific discipline, information and communicating engineering ( ICT ) , history, geographics, art and design, music, design and engineering ( D & A ; T ) and Physical Education. This was supplemented by the literacy and numeracy reforms in the 1990s taught everyday to better kids standard in those accomplishments. Another alteration in the course of study was the debut foreign linguistic communications for kids aged 7. This course of study was subsequently reconsidered for betterment. One advantage of National Curriculum is that all kids in England and Wales have the same instruction programmes, and this makes comparing of degrees easier and the transportation of kids from one school to another is made easy. Actually the national Curriculum contains all the subjects to be taught, in footings of cognition, accomplishments and outlooks at the terminal of each cardinal phase ; it besides determines how appraisal has to continue. The 2nd alteration had to make with appraisal of students. Here national criterion trials such as SATs at age 11 ( Standard Assessment undertakings, and subsequently Standard Attainment Tasks ) were put in topographic point, non merely to measure whether they are up to the national criterion expected, but besides to set schemes in topographic point to guarantee betterment in those kids larning. This led to the National Curriculum Council ( NCC ) as an consultative service to the secretary of State in affairs related to the course of study, and the School Examinations and Assessment Council ( SEAC ) in charge of appraisals. The 3rd alteration affected the disposal of schools. As mentioned above, prior to 1988, Education disposal was handled by local governments. In London, for illustration it was in the custodies of the Inner London Education Authority ( ILEA ) , which was created in 1965, while outer London schools were directed by county councils and borough councils. The Education Reform Act of 1988 gave power to schools to choose out of local authorization control and be funded by cardinal authorities, so that schools could pull off their ain fundss. The Local direction of Schools meant that the function of caput instructors included budget direction every bit good ( Powell and Edwards, 2003 ) . This was the beginning of Grant maintained schools, which were subsequently replaced by foundation schools. This led to the abolishment of the Local Education Authority. The forth alteration concerned the creative activity of a conference tabular array where people could travel and compare the public presentation of different schools. It was hoped that such a tabular array would force schools to vie, and hence supply better instruction to kids. InA 1993, another instruction actA came into topographic point. It aimed at increasing the figure of Grant Maintained Schools ; it replaced the NCC and SEAC with School Curriculum and Assessment Authority so that the course of study content could be controlled by the authorities ; more power was given to headteacher in their exclusion determinations of boisterous students ; alterations were introduced for students with particular educational demands ; and the constitution of referral units. An review organic structure called Ofsted came into being to inspect schools in LEAS. Finally the SCAA and NCVQ formed the QCA. In 1997, the Labour Government introduced another reform. The Government introduced specialist schools such as Business, Sport schools so as to diversify instruction and the types of schools. So making parents could hold a assortment of picks to do for their kids. Failing schools were reopened under academies administered by churches or concerns. In disadvantaged countries, the Government created Education Action zone in order to assist better instruction criterion in those countries. Parents were given power and a voice to make up one's mind on the pick of schools for their kids ; they were given power to be represented in the school regulating organic structure. Further, a system of exam conference tabular array was introduced where parents could easy descry schools that are making good, and those falling buttocks. Be it as it may, parents had the responsibility to guarantee that their kids attend schools. School support was linked to the figure of students a school had in its axia l rotation. The deduction was that schools had to vie to better their public presentation so as to pull parents and their kids, and therefore good support every bit good. This is termed the market reform introduced by Conservative authoritiess in the 1980 ‘s and 1990s, where schools were seen as a service and the parents and kids as the clients. As a affair fact, instruction should supply â€Å" valued signifiers of cognition †and fit kids for life ( James and Pollard, 2012 ) In the 1997 White Paper, Excellence in Schools, the rights of parents to information were extended including directing them the kid advancement one-year study, their portion in the review procedure, one-year meeting, leting them to hold entree to the kid ‘s school record. Schools were farther obliged to print an one-year study about their direction and a prospectus. Teachers were besides given power to keep students By so, making the authorities, say the Department of Education gained new power, because they are in charge of the school course of study, non the local governments any more, the types of trials to administrate to pupils, the types of makings to be awarded, the support to give to schools, the nomination of members of the National Curriculum Council to be after the course of study. The blessing of schools that want to choose out, the alteration of school position is given by the State Secretary, even though the engagement of parents should be sought for. He has the disposal of grants. The function of caput instructors besides changed as they became budget directors every bit good. The inquiry 1 might inquire at this point is to cognize whether those reforms were successful. Two positions can be expressed here. On the one manus, the debut of the national Curriculum should be appreciated, because it helps to hold kids expected to hold the same cognition and accomplishments. The trials would assist schools to work hard to better their consequences, and research has revealed that more people are now traveling to university. The conference tabular array gives a better position to parents as to which school is making better, so do an informed pick of schools for their kids. On the other manus, it would look that proving is non good plenty to measure the public presentation of schools, and larning should non be limited to go throughing trials. With the conference tabular array, instruction has turned into fixing students to go through tests, and non a readying for life. The conference tabular array has besides been criticised as it ignores some countries such as Art and athletics. Further, the conference tabular arraies make some schools more popular than others, and this raises troubles for some parents to acquire a school of their pick for their kids. Ball ( 2006 ) examined the constructs of markets in the context of instruction merely to happen that more demands to be discussed, and that such constructs as â€Å" competition, supply and demand, manufacturer and consumer behavior, denationalization and commodification, values and moralss and distributional results †should be references as there is a dearth of research in this field. In Primary schools, instructors complained of the increased work load imposed by the National Curriculum, particularly at the terminal of Key Stage 2 with the readying of SATs, and this lead to Dearing Report which brought the burden down by 20 % ( Alexander, 2012 ) . The system of review besides came into fire by assorted instructors brotherhoods who find the Ofsted as a job, non a solution. Another job concerned the debut of foreign linguistic communication learning at age 7. This raised jobs in a state such as the United land where secondary schools teach assorted linguistic communications, French, German, Spanish. So a kid could larn one linguistic communication in primary school and have a different linguistic communication in secondary schools. This means there will be no continuity as noted by the Guardian ( 2012 ) . The construction of Key Stage 2 has besides been criticized as it takes four old ages which the Model for the National Curriculum found excessively long ( DE, 201 1 ) . To reason, it can be said that there have been one chief Education reform Act, the 1988, and many instruction Acts of the Apostless from 1988 to 1997. The alterations in educational policies in those reforms can be regrouped in three classs: alterations to make with centralization, as instruction moved from local governments to the authorities with the debut of the National Curriculum ; appraisal by results with the usage of national appraisal and the constitution of league-tables to compare the public presentation of different schools, and the quasi-market reform where schools are the makers and kids and their parents as consumers who have picks to do between different schools. In primary schools, the reforms could be noticed with the debut of Key Stages 1 and 2, the national Curriculum with Maths, English and scientific discipline as nucleus topics, while others were considered as foundations and spiritual survey as statutory, the debut of SATs and the literacy and numeracy schemes.
Thursday, November 7, 2019
Find and Claim Your Unclaimed Pension With PBGC.gov
Find and Claim Your Unclaimed Pension With PBGC.gov As of 2014, the federal Pension Benefit Guarantee Corporation (PBGC), reports there are more than 38,000 people who, for any number of reasons, have not claimed pension benefits they are owed. Those unclaimed pensions are now north of $300 million, with individual benefits ranging from 12 cents to almost $1 million. In 1996, PBGC launched the Pension Search directory Web site to help people who may have forgotten about, or been unaware of pensions they earned during their career. The pension database can be searched by last name, company name, or state where the company had its headquarters. The online service is absolutely free and available 24-hours a day. Updated regularly, the current list identifies some 6,600 companies, primarily in the airline, steel, transportation, machinery, retail trade, apparel, and financial services industries that closed pension plans in which some former workers could not be found. Benefits waiting to be claimed range from as little as $1 up to $611,028. The average unclaimed pension is $4,950. The states with the most missing pension participants and money to be claimed are: New York (6,885/$37.49 million), California (3,081/$7.38 million), New Jersey (2,209/$12.05 million) Texas (1,987/$6.86 million), Pennsylvania (1,944/$9.56 million), Illinois (1,629/$8.75 million) and Florida (1,629/$7.14 million). Does It Work? ​ According to PBGC, in the past 12 years, more than 22,000 people have found $137 million in missing pension benefits through the Pension Search program. The states with the most found participants and pension money claimed are: New York (4,405/$26.31 million), California (2,621/$8.33 million), Florida (2,058/$15.27 million), Texas (2,047/$11.23 million), New Jersey (1,601/$9.99 million), Pennsylvania (1,594/$6.54 million) and Michigan (1,266/$6.54 million). What to Do If You Don't Have Internet at Home For those without access to the Internet at home, many local public libraries, community colleges, and senior centers make computers available to the public that can be used for searching the Pension Search directory. Searchers can also e-mail foundpbgc.gov or missingpbgc.gov if they believe they are entitled to a benefit. What Happens If You Find a Missing Pension? ​ Once the PBGC is contacted by people who find their names in the directory, the agency asks them to provide more details including proof of age and other vital statistics. The identification process generally takes 4-6 weeks. After the PBGC receives a completed application, people currently eligible for a benefit should receive their checks within two months. Those entitled to future benefits will receive their benefits when they reach retirement age. Things You Might Need to Claim Your Pension Several documents may be required or helpful in proving proof of eligibility for a pension. These include: A notification from the company of plan administrator that you are vested in the planAn individual statement of annual plan benefitsA plan exit letter (sent by the employer) noting participation in the plan and a summary plan description showing the plan’s rules, including the rules for vestingA Notice of Potential Private Pension Benefit Information, if sent by the Social Security Administration (SSA) The SSA automatically sends a Notice of Potential Private Pension Benefit Information to people who may be due pensions when they apply for Social Security and Medicare benefits. How Do Pensions Become "Lost?" Many of the names in the Pension Search directory are workers with pensions whose former employers closed pension plans and distributed benefits. Others are workers or retirees missing from underfunded pension plans taken over by the PBGC because the plans did not have enough money to pay benefits. Included in the directory are people who may be able to document that they are owed a benefit, even though current PBGC records show that no benefit is due. Some reasons pensions might go lost or unclaimed include: The company went bankrupt or simply closed and vanished;The company moved to another town, city, or state;The company was bought by or merged with another company and given a new name; orThe company was divided into separate parts, none of which retained the company’s old name. For More Information The PBGCs booklet Finding A Lost Pension also provides tips, suggests potential allies, and details numerous free information sources. It is particularly helpful for those trying to find pensions earned from former employers whose identity may have changed over the years because of changes in company ownership. About the PBGC The PBGC is a federal government agency created under the Employee Retirement Income Security Act of 1974. It currently guarantees payment of basic pension benefits earned by 44 million American workers and retirees participating in over 30,000 private-sector defined benefit pension plans. The agency receives no funds from general tax revenues. Operations are financed largely by insurance premiums paid by companies that sponsor pension plans and investment returns.
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